The FCN Maintenance Contract Management customer portal provides solutions designed to eliminate hardware and software maintenance contract complexity and is proven to help you with the difficult task of managing assets, contracts, and warranties.
FCN’s Maintenance Contract Management:
·FCN Centralized, Online Maintenance Portal
Contract Consolidation & Co-termination
·Consolidate and Co-terminate multiple contracts into a single, manageable contract (usually one per OEM)
·Results in accurate inventory
·Eliminate paying for assets that have been taken out of service and identify assets that are in service but are uncovered
·Incorporate True-up/True-down process to keep inventory current
·Single, annual procurement activity
·Renewal date can often be chosen to occur at a convenient time (e.g. April vs. October)
·Takes the form of base year and option years
·Can often result in cost savings with no risk or obligation to the government
·Options years can be exercised with funding MODs.
FCN Maintenance Portal
·Secure portal designed to be the repository of your maintenance contracts.
·Full audit trail of changes (e.g. important when an OEM sends a replacement unit with a new serial number or you need to change the physical address of a device)
·Robust reporting and search capability (download to excel)
·Ability to add assets regardless of where you purchased
FCN's portal, contract management, consulting, and other value-added services reduce the cost of maintenance, increase productivity, and help manage your Maintenance contracts for ALL of your Hardware and Software ASSETS in one easy location.